REFUND & RETURNS POLICY
OVERVIEW
Our Refund and Returns Policy is good for 30 days from the date of your purchase. If 30 days have passed since your purchase, we cannot offer you a refund or return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us at mykelamar3@gmail.com.
SALE ITEMS
Only regular-priced items may be refunded. Sale items cannot be refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mykelamar3@gmail.com and send your item to: 7887 W. Main Street, Ste. 203, Houma, LA 70360.
SHIPPING RETURNS
To return your product, you should mail your product to: 7887 W. Main Street, Ste. 203, Houma, LA 70360.
You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
NEED HELP?
Contact us at mykelamar3@gmail.com for questions related to refunds and returns.